Go Further in Your Career!

The CPCU Society and the Iowa Chapter Present a National Leadership Institute Course

Ethical Decision Making for Insurance Professionals

Thursday, March 22, 2007
Farm Bureau Insurance Company
5400 University Avenue
West Des Moines, Iowa 50266

Friday, March 23, 2007
Pharmacists Mutual Insurance Company
808 Highway 18 West
Algona, Iowa 50511

Registration: 8 – 8:45 a.m. • Program: 8:45 – 11:30 a.m.

What You’ll Learn

Today’s business environment poses more and more ethical issues for both management and individual employees. In response to recent events, companies must reaffirm their commitment to ethics, consumer protection, and compliance to business standards. This half-day, interactive course focuses on ethical decision making in the context of insurance by using research, examples, and case studies from the insurance industry. Participants should leave the course with new tools on addressing ethical challenges in the workplace.
Learning Objectives

Upon completion of this course, the participant will be able to:

  • Describe how values impact real business issues/decisions and their benefits and consequences to organizations.

  • Describe the current legal and regulatory environment as it relates to business ethics in general and the insurance industry specifically.

  • Apply a consistent methodology for making ethical decisions.

  • Identify organizational resources and other information sources to help address ethical dilemmas.

Instructor

James R. Jones, CPCU, is the director of the Katie School of Insurance and Financial Services at Illinois State University and works with the dean of the College of Business, faculty, and industry representatives to help ensure that students in the insurance program at Illinois State have a world-class educational experience that prepares them for careers in the industry. Previously, Jones was director of claims education and director of Center for Performance Improvement and Innovation at the Insurance Institute of America in Malvern, PA. He has edited and written three books on insurance topics. Jones, who also holds the AIC, ARM, and AIS designations, has published articles in the CPCU Journal, National Underwriter, Claims magazine, Claims Quarterly, and Total Quality newsletter.

Cost

CPCU Society Members: $99
Nonmembers: $129

Continental Breakfast and course materials are included. 

CE Credits

This course has been filed for three (3) CE credits in Iowa.

This course may be rejected and no credit given. Please call (800) 932-2728, ext. 2767 for updated CE information.

This course has been approved for 4 CPD units by the AICPCU.

To Learn More
The CPCU Society National Leadership Institute (NLI) is the CPCU Society’s premier educational program for insurance industry professionals looking to advance their careers or take on leadership roles within their organizations. Both CPCU Society members and nonmembers are invited to attend NLI sessions. For further information on these courses, call the Society’s Member Resource Center at (800) 932-CPCU, option 4.

Register Today
Mail or fax the completed registration form to the CPCU Society.

Questions?
Contact the CPCU Society’s Member Resource Center at (800) 932-CPCU, option 4, or send an e-mail to membercenter@cpcusociety.org.