Attend the CPCU Society's Workshops in West Des Moines, Iowa!  
presented by the CPCU Society and co-sponsored by the Iowa Chapter


The Dirty Dozen: Twelve External Factors Impacting Insurance Contracts

8 a.m. – 12:05 p.m.

Insurance Cheats Are Deadbeats—And They Cost You Money!
12:30 – 4:35 p.m.


When Where Cost Register Today! 
Tuesday, October 9, 2007 Farm Bureau Financial Services
5400 University Avenue
West Des Moines, IA 50266
(515) 225-2004
CPCU Society members: $69 for one workshop/$138 for both workshops
Farm Bureau employees: $79 for one workshop/$158 for both workshops
Nonmembers: $89 for one workshop/$178 for both workshops
Register online, or mail or fax the completed registration form to the CPCU Society.  The registration fee includes one CE certificate per workshop, all handout material, and refreshments.

Filed for Continuing Education Credits in Iowa

Each workshop has been approved for four (4) continuing professional development (CPD) units by the AICPCU.

Each workshop has been filed for four (4) Continuing Education credits in Iowa.

The programs may be rejected and no credit given. Please call (800) 932-2728, ext. 2767 for updated information on these programs.


The Dirty Dozen:  Twelve External Factors Impacting Insurance Contracts


Registration: 8 – 8:30 a.m.           
Program 8:30 a.m. – 12:05 p.m.

What's It About?
The role of the claims professional in determining coverage would be so easy if everything was in black and white! Insurance coverage can be impacted by factors external to the contract, which leads to gray areas. In this workshop, attendees will examine 12 factors external to the insurance contract that must be considered when analyzing coverage afforded by a policy contract. This interactive workshop will include examination of recent court cases. To maximize learning, attendees will have an opportunity to apply the principles discussed, and to gauge the impact of the “Dirty Dozen.”

Who’s It For?
This program is designed for all insurance professionals and other professionals who must protect the interests of their “customers,” including claims professionals, agents, risk managers, underwriters, attorneys, and accountants.

What You’ll Learn
At the conclusion of this workshop, the attentive learner will be able to:

  • Understand how the courts’ interpretation can impact contractual language.

  • Know how coverage can be extended or broadened by statutes.

  • Realize that coverage issues are not always as they seem from the policy language.

Insurance Cheats Are Deadbeats—And They Cost You Money!


Registration: 12:30 – 1 p.m.
Program 1 – 4:35 p.m.

What's It About?
Fraud costs us all. In this workshop, attendees will gain a new awareness of costs associated with fraudulent activities. The speaker will review examples of insurance fraud, and discuss ways to change people’s attitudes about potentially fraudulent insurance claims.  Attendees will learn how to protect themselves against fraud scam artists; and learn what insurance companies are doing to fight insurance fraud.

Who’s It For?
Every insurance professional must know the signs and costs of insurance fraud in order to protect the interests of the public.

What You’ll Learn
At the conclusion of this workshop, the attentive learner will be able to:

  • Recognize the “red flags” of fraud, and how they can be used to combat fraud.

  • Recognize how fraud drives up the cost of insurance for the consumer.

  • Identify how insurance professionals can work together to combat fraud.

  • Utilize new tools for fighting fraud.

Instructor for Both Workshops

Elise M. Farnham, CPCU, AIM, ARM, CPIW, is president of Illumine Consulting, a firm serving the risk management and insurance communities. She began her career in 1973 with Crawford & Company, and became its first female claims branch manager. She is a member of the CPCU Society, and has served on the board of governors and various committees and task forces. She is a member of the American Institutes’ Associate in Risk Management Advisory Board. Farnham is past president of the National Association of Insurance Women, and currently serves on the board of the Insurance Professionals of Atlanta. She has been named Insurance Woman of Atlanta, and National Claims Professional of the Year. Her articles have been published in Business Insurance, Claims magazine, CPCU Society's Claims Interest Group Quarterly, and other publications.

The views and opinions of the speaker are her own and not necessarily shared by the officers, members, or staff of the CPCU Society.

Questions?

Contact the CPCU Society’s Member Resource Center at (800) 932-CPCU, option 4, or send an e-mail.


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